How Do I Allow Mentortools to Send Emails on My Behalf with SPF?

SPF (Sender Policy Framework) is an entry in your domain's DNS server that allows Mentortools to send emails on your behalf. It enables email servers to check the authenticity of emails by verifying the sender data of the server the email originated from. This can help reliably send your emails, such as course access or welcome emails, and prevent them from ending up in SPAM.

Last updated 4 months ago

You will usually find this among the TXT entries in your domain's DNS server. (Example: v=spf1 ip4:123.123.250.0/23 -all)

If you don't have an SPF record yet, please add the following value as a TXT entry in your domain's DNS records:

Field	Value
Name:	yourdomain.com (for some DNS providers, use an "@")
Value:	v=spf1 include:sendgrid.net ?all

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Important Note: Usually, an SPF record is already set up for your primary email service.

In this case, edit the existing entry and insert include:sendgrid.net before the last value (usually the string: ?all, ~all, or -all).

Your SPF entry might then look something like this: v=spf1 ip4:123.123.250.0/23 include:sendgrid.net -all (Example)

You can check whether your SPF record has been correctly set up on this website: https://www.spf-record.de/