Customer Support

In the customer support section, you set up your support system – from internal help and email support to integrating external tools like Freshdesk or HelpScout.

Support ToolsEffective customer support is the heart of any successful online academy. It builds trust and ensures that your participants are not left on their own when questions arise. In this guide, we'll show you how to integrate external support tools into your member area or use Mentortools' built-in support tool—including a preview of the contact form. This way, you can offer your users a seamless way to get in touch with you while also strengthening the quality of your offering.